1. Help Center
  2. Advice and Support

Problems with the TPR simulator

The Temporary Price Reduction (TPR) simulator in gfknewron Predict helps you understand how price promotions could affect sales of a product.

If the simulator doesn't seem to be working, here's a few things to try. 

  1. Check your internet connection to make sure you're online. 
  2. Give it a little more time. The simulator can take a short while to return a prediction. 
  3. Hit the refresh button on your browser (or even closing and reopening the whole thing). 
  4. Check your subscription (or ask your local gfknewron administrator). You need to be subscribed to gfknewron Predict for your selected market to use the TPR simulator.
  5. Try logging out of gfknewron and logging back in again. 
  6. Still having trouble? It could be due to a lack of sales data for your chosen problem. If not,  raise a support ticket via the Feedback tab inside gfknewron or contact GfK support for help.